Contact Papa Murphys Customer Service
Papa Murphys Phone Numbers and Emails
Toll-Free Number:
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(888) 260-7272
Customer Service:
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(855) 296-6775Gift Cards
Investors/ Franchising:
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(866) 955-6736
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(866) 431-3772
Papa Murphys Emails:
How to Contact Papa Murphys Customer Service?
Most Popular Number:
| Total calls: 601 | Issue resolved: 1 | Last call: Jan 21, 2025 |
Papa Murphys Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Papa Murphys Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Papa Murphys is 8882607272. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 28% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Papa Murphys may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Papa Murphys Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Papa Murphys is 8882607272. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 28% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Papa Murphys may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Papa Murphys mainly because of product/ service, staff, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Papa Murphys is papamurphysqa@papamurphys.com. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Papa Murphys Website:
Papa Murphys Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
MON-SAT 9.00-7.00
Papa Murphys Customer Service Reviews
Friday October 18th. That was the second time we tried ordering pizza inside the store.
They told us that it was going to be a 2-3 hour wait because of the online orders. I'm not understanding why they are only prioritizing their store on online orders. If the store is only taking online orders then why doesn't the store just make a sign saying only taking online orders. So the rest of us that want the experience of being in the store don't waste our time coming in and pushed away.
It's not fair.
If they want to run a business like that. Then I do not want to order pizza from this company again.
I went to the Cottage Grove, MN location at approximately 2:15 in the afternoon on 10/8/24. When I entered the place, a customer was just leaving with his pizza.
I was asked if I placed an order online, to which I replied no, we are just going to place our order now. He said he can't take our order because he has to put the dough in the refrigerator now or it will go bad. I asked how long that will take, he replied, 'At least an hour so he's not taking any orders. You'll have to come back later.' What kind of response is that?
Very poor! He could have offered an incentive to come back, such as free cookie dough or a coupon for a pizza, but we got nothing but an implied swift kick out the door. He could have at least taken our order and told us we would have to pick it up later - but not even that was offered.
Nothing! I'll get a lot better service going elsewhere - rotten customer service!
How Good is Papa Murphys's Customer Service?
Store closed no sign on door
your bogo advertising is very misleading. No where does it state that it doesnt apply to certain pizzas.
I went into the Papa Murphy's in Kyle Texas. I placed my order for a pizza. After a few minutes, another customer came in who appeared to be a former employee. She placed her order. While still waiting on my order, the manager prepared the other person's order ahead of mine. When that customer left, I confronted the manager and asked on the status of my order. The manager hadn't even started my order, claiming that she thought the other employee there was taking care of my order. The other employee was busy restocking items, which was obvious to myself and should of been to her as well. The managers only response was sorry, I bad. What should have been done within 5-10 minutes, took over 20 minutes. Vary disillusioned with the service received.
Its been crap so far but, it is the weekend. Hopefully they will resolve this soon.
Terrible they did not seem very concerned and gave me a seven dollar off coupon . Big deal they can keep it I won’t be returning to papamurphys
I never received a call back or acknowledgment…
Summary of Papa Murphys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Papa Murphys?
Product/ Service Question:
- “One of the employee gave us a old pizza that was sitting in their fridge for more than 24 hours and now our pizza isn’t cooking and it’s raw.”
- “Very unhappy with product!”
- “My schedule is being messed with I told them in a interview I can't Sundays and they scheduled me for them I was able to work last Sunday because of my grandpa driving me he won't do it all the time since I don't drive.”
Staff Question:
- “Terrible customer service, accusations and inappropriate behavior from a worker”
- “Customer service issue lenord street grand rapids michigan”
- “Service stinks”
Payments and Charges Question:
- “You charge me a tip I didn't pick”
- “I am an long time loyal papa murphy customor and do papa survey .com and get 20per cent discount but I do not get it on my Email”
- “Paid for Xtra cheese and never got it no pineapple on Hawaiian pizza”
Shipping and Delivery Question:
- “I can’t get the app to take my favorite pizza selection on the papas favorite. It won’t put the large size selection in the bag. It works on all the other pizzas.”
- “To see if location still open”
- “Didnt get points for pizza purchace”
Refund Question:
- “Refund”
- “Need refund”
- “Complaint. Refund”
Employment Question:
- “Old check stub”
- “One of your former employees said he was sneaking at night and taking sink baths in raytown you know that's a health hazard and I'm about to hire an atorney”
- “Paystubs and check deductions”
Request for Information Question:
- “No store contact Holman Road Seattle”
- “Question about pizza”
- “Not getting my check on time”
Account Question:
- “I am having trouble with logging in”
- “Didn’t get birthday pizza reward”
- “Login issues”
Website/ Application Question:
- “Can't order online with coupon code sent”
- “Store refused my order door was unlocked said they close at 8:00 on the website got there at 7:40 just a minute ago was told they're closing and they weren't going to serve us”
- “App not working”
Cards Question:
- “Gift card i purchased 2 months ago from store #041 in topeka will not redeem”
- “EBT card”
- “Gift card”
Return/ Replace Question:
- “Pizza not made correctly”
- “They made my pizza wrong and is not willing to correct it”
- “Change email”
Activation/ Cancellation Question:
- “Cancel order”
- “I canceled my order and have not got my refund”
- “Cancel online order”
Other Question:
- “Can’t put several papas perfect selections in basket on app.”
- “Rubber band in my pizza”
- “Problem placing order”
Compare Papa Murphys Customer Service To
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