Contact Papa Murphys Customer Service
How to Reach a Person at Papa Murphys
Verified Contact Information
Toll-Free Number:
-
1-888-260-7272
Customer Service:
-
1-855-296-6775Gift Cards
Investors/ Franchising:
-
1-866-955-6736
-
1-866-431-3772
Customer Service:
papamurphys@wgiftcard.com
Gift Cards
papamurphysqa@papamurphys.com
Quality Assurance Department
Investors/ Franchising:
franchise@papamurphys.com
Papa Murphys Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Papa Murphys Phone Number
1 (888) 260-7272
Average Hold Time
00:01:10
Average Calls duration
1 minute
Most Popular Papa Murphys Email Address
papamurphysqa@papamurphys.com
Papa Murphys Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Papa Murphys Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Papa Murphys Phone Number | 1 (888) 260-7272 |
| Average Hold Time | 00:01:10 |
| Average Calls duration | 1 minute |
| Most Popular Papa Murphys Email Address | papamurphysqa@papamurphys.com |
| Papa Murphys Live Agent Availability | 3% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Papa Murphys Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 52% phone, 48% email |
| Common Reasons for Contact | Product/ service, staff, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Papa Murphys | First and last name, email or phone number |
Contact Information
Papa Murphys Website:
Papa Murphys Help Center:
Corporate Office Address:
Papa Murphy's International
8000 NE Parkway Dr. #350
Vancouver,
Washington
98662
United States
Other Info (opening hours):
Hours:
MON-SAT 9.00-7.00
Summary of Papa Murphys Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
01:14
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Papa Murphys?
Product/ Service Question:
- “Complain about malpractice in the workplace”
- “Quality yissues”
- “Have a complaint”
Staff Question:
- “Rudeness from employees”
- “Manager of *** 1366 *** St Denver,CO Store took order with GREAT NEGATIVE UGLY ATTITUDE; Advised that the order was not what ordered he became very defensive, threatening and rude. I have been coming to this neighborhood Pizza eatery”
- “***”
Payments and Charges Question:
- “Fraud”
- “Big O Tire coupon”
- “You charge me a tip I didn't pick”
Shipping and Delivery Question:
- “Wrong order”
- “Improper order given the delivery driver”
- “Delivery order never delivered”
Request for Information Question:
- “Leadership concern”
- “Employee needs to report sexual harassment who do we contact”
- “Need contact information from previous boss”
Refund Question:
- “Order refund”
- “Ordered online need refund”
- “Refund”
Employment Question:
- “Old check stub”
- “One of your former employees said he was sneaking at night and taking sink baths in *** you know that's a health hazard and I'm about to hire an atorney”
- “Paystubs and check deductions”
Account Question:
- “Rewards”
- “Need to reset password. It’s not working online”
- “I am having trouble with logging in”
Website/ Application Question:
- “App not working”
- “App doesn’t work”
- “Can't order online with coupon code sent”
Cards Question:
- “Gift card charges”
- “Card charged but store didn’t have my order”
- “Gift card i purchased 2 months ago from store #041 in topeka will not redeem”
Activation/ Cancellation Question:
- “Cancelled order”
- “Cancel order”
- “I canceled my order and have not got my refund”
Return/ Replace Question:
- “Employee used dirty gloves to make a pizza after touching floor and cash register without changing gloves he started making pizza”
- “Need to change email address”
- “Pizza not made correctly”
Other Question:
- “Online issue”
- “They messed up my order for my pizza specifically it was supposed to be thin crust and specifically no mushrooms because I'm allergic to mushrooms and it was for my son's birthday party so it's not like I could take the pizza back and show them”
- “Pizza order is wron”
Compare Papa Murphys Customer Service To
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Papa Murphys